Refund Policy

We want every purchase from Silkpie Recipe to feel worth it. This policy explains how returns, refunds and membership cancellations work.

1. Memberships

• 30-day money-back promise. If you are not happy with your first membership payment, email us within 30 days of that charge and we will refund it in full.
• Renewals. Renewal charges are non-refundable once the new period begins, except where required by law. Turn off auto-renew from your account page at any time before your renewal date to avoid the next charge.
• After cancellation. You keep access to members recipes until the end of the period you paid for.

2. Store orders

• Returns window. Unused items in original condition and packaging can be returned within 30 days of delivery.
• Non-returnable items. Opened pantry and food products, and items marked final sale, cannot be returned for hygiene and safety reasons unless they arrive damaged or defective.
• Damaged or wrong items. Email us within 7 days of delivery with your order number and a photo, and we will send a replacement or a full refund, including shipping.
• Return shipping. For change-of-mind returns, return shipping is paid by the customer and original shipping charges are not refunded.

3. How to request a refund

1. Email info@silkpierecipe.com with your order or membership reference and the reason for the request.
2. For store returns, we will reply with return instructions and the return address.
3. Once we receive and inspect a return, we will email you to confirm the refund.

4. Refund timing

Approved refunds go back to the original payment method within 5 to 10 business days. Your bank may take additional time to post the credit.

5. Cancelled orders

You can cancel a store order for a full refund any time before it ships. Email us as soon as possible with your order number.

Contact

SILKPIT INC
3435 S ORANGE AVE E 131, ORLANDO, FL 32806, USA
Email: info@silkpierecipe.com
Phone: +1 (917) 624-0746